NEED HELP?

FREQUENTLY ASKED QUESTION

hive@noorbymisa.com

Shipping

How much does shipping cost?

Shipping will be calculated at the checkout

Do you ship internationally?

Yes, Noor by Misa ships internationally. Shipping charges and delivery times vary depending on the destination. For detailed information, please refer to our Shipping Policy.

How can I track my order?

Once your order is dispatched, you will receive a confirmation email with your tracking details. Use the provided tracking number to monitor your shipment’s progress directly on the courier’s website.

Product and Ordering

What styles does NOOR offer?

NOOR offers a stunning range of fusion silhouettes, seamlessly blending contemporary sophistication with timeless charm. From modern Indian-inspired designs to exclusive, limited-edition ensembles, each piece is a true expression of artistry and style.

Are Noor’s garments size-inclusive?

Yes, NOOR embraces size inclusivity as a core value. Our fusion pieces are thoughtfully designed to complement women of all sizes, ensuring a harmonious balance of comfort, style, and sophistication.

Can I change or cancel my order?

Yes, you can change or cancel your order within 24 hours of placing it. For assistance, please contact us at HIVE@NOORBYMISA.COM. Our team will be happy to help.

What payment methods do you accept?

We accept a variety of payment options, including Visa, Mastercard, Razorpay, and PhonePe. All transactions are securely processed in Indian Rupees (INR) for your convenience.

Returns and Exchanges

What is your return policy?

Refunds are issued only for verified fulfillment errors, such as incorrect or missing items. For more information, please refer to our Return Policy.

How do I initiate a return?

To initiate a return, email us at hive@noorbymisa.com within 15 days of delivery. Include your order number, a description of the issue, and any supporting images (if applicable).

Garment Care

How do I care for my Noor by Misa garments?

To ensure the longevity of your Noor by Misa pieces, we recommend dry cleaning them for best results.

Contact Us

How can I contact Noor by Misa?

For any queries or assistance, you can reach out to us at:

Email: hive@noorbymisa.com
Phone: +91 7400409672

What are your customer service hours?

Our customer service team is available to assist you from 10 AM to 6 PM, Monday to Friday.